LUG: Printer problem - HP LaserJet and Ubuntu - Tue, 12 Jan 2010 09:33:43 -0500

Subject : LUG: Printer problem - HP LaserJet and Ubuntu

From : "Daniel Underwood" <daniel.underwood@ncsu.[redacted]>

Date : Tue, 12 Jan 2010 09:33:43 -0500

Here's what I've got...

Printer: HP LaserJet P3015 series
Driver: HP LaserJet P3010 Series Postscript [en] (recommended)
Computer OS: Ubuntu 9.10

I've installed the HPLIP-3.9.12 package.

Here's the strange problem...

All files except PDF files print fine. Text files, PS files, and
printing from a browser directly works just fine. But when I print a
PDF file, the job goes to the print queue, and then "completes," but
nothing gets printed. The printer doesn't even spit out a blank page;
the printer literally does nothing.

I had this problem before, using an older HPLIP package, but even after
reinstalling and configuring from both the CUPS web interface and the HP
Device Manager, the problem's still here. I'm running out of things to
try.

Anyone have any idea what's going on?

TIA,
Daniel

--
Daniel Underwood
North Carolina State University
Graduate Student - Operations Research
email: daniel.underwood@ncsu.[redacted]
phone: XXX.302.3291
web: http://www4.ncsu.edu/~djunderw/

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